********** bank Deductions by Vodacom

<p>I have a Vodacom contract (unfortunately) and Vodacom has been debating my bank account for TWO contracts.</p> <p> </p> <p>I have called the call centre numerous times and I have been passed from pillar to post by the call center agents. I was told to email my bank statement and ID for my refund, I have done this more than 6 times and have had agents put me on hold and hung on me repeatedly.</p> <p><span style="color: #555555; background-color: #ffffff;">I have been in communication with Patronella Mathebula at Vodacom, who said she would process my query and make sure that the money is refunded to me, I have not heard anything from her ever since.</span></p> <p> </p> <p>I am now going to reverse ALL vodacom debit orders (including the debit order for my contract) until vodacom refunds me or credits my contract account with the money they deducted from my bank account **********ly.</p> <p> </p> <p>The reference number on my bank statement from 26 August 2016 is VODACOM ********** 004 I ********** , for a monthly amount of R357.99</p> <p> </p> <p> </p>