HP
Hendrik P

1 reviews | Active since Mar 2009

07 Jun 2017, 12:41

********** and unauthorised deductions

<p>AFter chaning my banking details 5 months ago form Business to private.</p> <p>I completed all the required forms submitted them and got approval.</p> <p>These *********** people sre still trying to deduct money from an account which I have now closed.</p> <p>When they give me a bad credit rating due to their incompetence, I will sue them for defamation of character.</p> <p> </p> <p>Why do I have to pay for *********** people not knowing the basics?</p> <p>Hire people who can actually do the job, not people who helps your BEE rating.</p>

0
Replies (2)
Vodacom
Vodacom's reply07 Jun 2017, 13:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply08 Jun 2017, 14:18
Official

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.

As per discussion, query has now been Resolved

Regards

SA