********** and *********** Vodacom

I ported my number from Vodacom in 2016 to a different service provider. I went to Vodaworld in Midrand to have the contract I had then (Smart Small X) canceled and my number ported.

Fast forward to 2018 I have been receiving monthly statements ever since I cancelled the contract however the number on the statement is NOT my own and it is **********.

I logged a ***** dispute with Vodacom ***** Department in January 2018 and they asked for many documents like my ID and a police Affidavit (a huge inconvenience seeing as I had ensured this was canceled at Vodaworld). The ***** department only called me TODAY 20 March 2018.... 3 MONTHS LATER! To say that there is no ***** and I need to speak to the retentions department because they are the ones who kept my line active.

This ********** behavior by Vodacom has negatively impacted me as I have been categorized as being in arrears for the last two years.

This needs to be resolved and my ITC must be cleared. Also, my profile REMOVED from Vodacom's ridiculously ********** database!!!!!