RC
Rael C
1 reviews | Active since Jun 2015
09 Nov 2020, 10:25
********** and *********** business practices at Vodacom
So tired of the ********** and *********** business practices at Vodacom. I have been billed for GameMine since November 2019. Despite repeated calls to block the service and credit my account (since I never requested this service) no action has been taken. If this issue is not resolved by 12 November 2020 I will be cancelling all my Vodacom business contracts when they expire in the new year
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Vodacom's replyOfficial
09 Nov 2020, 11:54Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Nov 2020, 11:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team