1 reviews | Active since Sept 2014

04 Jan 2017, 20:56

********** and dishonest network

<p>I'm so fed up with Vodacom and its employees who lie.</p> <p> </p> <p>I can't even lodge my complaint with ICASA because the call center agents keep hanging up on me, so I can't escalate with problem to their supervisor.</p> <p> </p> <p style="orphans: 2; widows: 2;">I'm posting AGAIN on hellopeter after Safiek and Faiek <span style="color: #000000; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-size: 15. ********** 471924px;"> FAILED to assist me after posting on Hellopeter before.</span></span></p> <p style="orphans: 2; widows: 2;"> </p> <p style="orphans: 2; widows: 2;"><span style="color: #000000; font-family: Calibri, Arial, Helvetica, sans-serif;"><span style="font-size: 15. ********** 471924px;">Money has been **********ly deducted from my bank account by Vodacom. I WANT MY MONEY BAC**** </span></span></p>

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Replies (1)
Vodacom
Vodacom's reply05 Jan 2017, 08:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,