MM
Mbuelo M

1 reviews | Active since Feb 2016

29 Feb 2016, 22:54

********** and bad service

********** and bad service<br> I had a contract with Vodacom, it expired on the 29th of November 2015, I only cancelled it at the beginning of January 2016. Vodacom told me I owe them R263. 00, I paid the amount at the bank. End of January 2016 they deducted R461. 00,i called them beginning of February and they told me the money will be reversed after 7 days. Today is the 29th and I'm still waiting. When I call I get transferred to a lot of people and it eventually cuts me. This is the worst service.

0
Replies (1)
Vodacom
Vodacom's reply01 Mar 2016, 07:49
Official
Hello Mbuelo02,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team