MM
Mbuelo M
1 reviews | Active since Feb 2016
29 Feb 2016, 22:54
********** and bad service
********** and bad service<br> I had a contract with Vodacom, it expired on the 29th of November 2015, I only cancelled it at the beginning of January 2016. Vodacom told me I owe them R263. 00, I paid the amount at the bank. End of January 2016 they deducted R461. 00,i called them beginning of February and they told me the money will be reversed after 7 days. Today is the 29th and I'm still waiting. When I call I get transferred to a lot of people and it eventually cuts me. This is the worst service.
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Replies (1)Vodacom's replyOfficial
01 Mar 2016, 07:49Hello Mbuelo02,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply01 Mar 2016, 07:49
Official
Hello Mbuelo02,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
