********** airtime advances and transfers.

On the morning of the 2021/12/18, I woke up to a stream line of sms notifications about some multiple airtime advances that I knew nothing about amounting to R330, and all that loaned airtime transferred to a unknown number to myself.

After numerous attempts of phone calls, i was told that there is nothing that an be done as I need to call the number to transfer back my ****** airtime..

I have been a Vodacom customer for some time and fail to understand how they can just dismiss a ***** case and don't even bother to look into as most likely its an internal affair and I highly believed it is one of their employees who conducted such. how would a random stranger access ones profile and carry out what has been done, the number at question has been provider to the service provider to no avail,

Truly disappointed and disgusted at their level of concern yet on handling my matter.