********** activity Unattended and not prioritized at vodacom

Honestly this is unacceptable i never opened an account with Vodacom in my life now there is a debit every month and i submitted all the relevant documentation to mitigate this within the day of this discovery there has been no communication what so ever from the ***** and risk and it has been 3 months of reversing debit orders and silence from Vodacom there needs to be closure on this is THE Silence because Vodacom or its employees are trying to take advantage of ?