1 reviews | Active since Dec 2013
********** ACTIVITY REPORTED BUT BEING SUED!!!
My sim card was hacked into in June last year and the data usage alone was R4 000. I was actually in hospital during this time and Vodacom agreed to reverse the amount of R4 000. Vodacom confirmed that they could not find any sign of data usage on my service and also confirmed that this was indeed someone hacking in. <br> <br> On the 1st of January 2015, Vodacom took Over R6500 from me which I reversded I then notified vodacom to investigate this ehich thet did not do timeously and I logged 3 service requests but no feedback, I have been into a large Vodacom store and still have had no joy in getting to the bottom of this. All that I am told is that \the agreement states that you pay for data used no matter who uses it."I have the stats on my device to prove how much data I have used since the device was purchased"
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
