1 reviews | Active since Mar 2009
********** activity on Vodacom account
<p>I have now been trying for approximately 7 weeks to remove a second fradulent contract and handset fee which has been linked to my account. Over and above this I have been incorrectly billed at Feb month end by Vodacom and am due to be incorreclty billed again at March month end becuase of their *********** staff. To make matters worse my telephone has been "soft Locked" becuase I've been erroneously billed an early cancellation fee of 15k for the *****elent contract which is not even mine. I have spoken to numerous "supervisors" in their call centre and have a plethora of reference numbers all to no evail. One of them being...............1- ********** ********** </p> <p>I will now also be logging the complaint with Icasa and am currently seeking legal advice on this matter.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
We provided feedback regarding your Hellopeter posting via email. Please accept our apologies for any inconvenience caused.
Regards
LA
Good day
We provided feedback regarding your Hellopeter posting via email. Please accept our apologies for any inconvenience caused.
Regards
LA
