1 reviews | Active since Aug 2017
********** activity on my account, zero feedback from Vodacom!
In addition to Vodacom's absolute pathetic service of the past two weeks, and numerous undelivered promises to help me, there are now 2 ********** upgrades done on my account. They cannot get my OWN upgrade done, but ********** upgrades, no problem, let's do that! And I cannot do ANYTHING about it before they open at 8am. Really??? It's *****!!! After my first complaint on HelloPeter, I got a sms promising that someone would contact me. I suppose I can expect that call next year August?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team