1 reviews | Active since Dec 2017
********** activity on my account
Someone's hacked my account and set up a fibre service in my name. I have called I have emailed i have sent an affidavit with all the other documents. Vodacom cuts my call then tells me there is no such invoice number. It's for a fibre account that I HAVE NEVER SIGNED FOR. IT'S NOW st R 54000.00 . My service is now suspended. 20 years of being a loyal customer. No one cares. This will be your down fall Vodacom. I will not let this rest. EVER. REGARDS
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Dear client,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS