********** Activity on my account

Since 25th August 2017, I have made umpteen calls, sent several mails to Vodacom regarding 5 lines that were **********ly added to my account. I keep getting promised someone will call me back. I reversed the debit orders they put through without authorization, they are now charging me R100 per reversed debit order. To top it all my latest statement shows that I owe over R8K on my account R6K of which relates to the ********** lines added to my account. I am at my wits end trying to get his rectified!!!!!!!! They are going to take R8K off my bank account on the 1st and I get no joy from anyone at Vodacom - I will be moving my accounts as soon as possible.