1 reviews | Active since Aug 2017
********** activity on my account
Since May 2017 I have been billed for a S7 Samsung as well as data after a ********** upgrade was done on my account. I have been calling as well as emailing and still I am billed for something I didnt request or own. No response from Vodacom except " we have forwarded your complaint to our ***** dept". So far i have been billed over R4500 and nobody will cancel this ********** account. What more can I do to stop this monthly deduction? Very very poor service in assisting me.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly respond to the email that was sent to you for further assistance.
Regards
Dc
Good Day
Kindly respond to the email that was sent to you for further assistance.
Regards
Dc