********** ACTIVITY
Vodacom has been taking amounts off our account without permission. One is for a router that we do not have and did not apply for and the other was for something else. We have sent that Affidavit from the Police Station amount two months ago and guess what they have just taken it off again. This is ***** and absolutely disgusting. I would be very careful choosing Vodacom as this is not the first time we have had Vodacom taking money off our account *******ly. This ********** activity should not be allowed.
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Vodacom's replyOfficial
12 Aug 2020, 13:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Aug 2020, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team