NM
Nqobile M
1 reviews | Active since Dec 2019
31 May 2021, 20:05
********** activity
I have just had an unauthorized debit order from my account from vodasure of some insurance I have never taken before. I had a cellphone contract with vodacom that was canceled in January this year. It is obvious that they are still using my banking details to take money from my account which is ********** activity as I am still with the network. This is pathetic of vodacom!!!!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
01 Jun 2021, 07:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Jun 2021, 07:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
