********** ACTIVITY

Item: Vodacom
Rating: 1
Author: Lebohang M

Here is Vodacom at it AGAIN!!! WHY are you subscribing me to things I DID NOT give consent or any kind of authorization to? WHAT kind of ********** activity is Vodacom up to now!?

I received a text at 11am telling me about a video play subscription with information about a pin to enter and so forth. Then another text a minute later saying that it is now active. WHERE did I 1. Subscribe 2. Enter or reply with any confirmation with the details you sent!? 3. Explicitly accept any terms and Conditions?

This cannot even be a mistake on my part because I have never accessed any service that requires a monthly fee! I ONLY use this Vodacom number to access whatsapp NOTHING else!

Now there are no consultants to answer phones and fix this issue.

I cannot stand Vodacom and their millions of irrelevant messages they send throughout the day with advertising about things I care nothing about. Now they're committing *****!!!?

FIX IT! I'm sick of this mess!

Helpful (0)

Replies (2)

Vodacom's replyOfficial

23 Jun 2020, 06:38

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply23 Jun 2020, 06:38

Official

Lebohang M's updateReviewer Update

23 Jun 2020, 12:55

I was indeed phoned today by Mahali (forgive my spelling). He was polite and listened to my concern. He then assured me that no subscription is active. Thank you very much. I appreciate the call.

Lebohang M's update23 Jun 2020, 12:55

Reviewer Update

I was indeed phoned today by Mahali (forgive my spelling). He was polite and listened to my concern. He then assured me that no subscription is active. Thank you very much. I appreciate the call.