********** activities within Vodacom

Within the last year there were 3 incidents where ***** was committed on my Vodacom account. The previous 2 incidents was sorted out by JJ Jordaan who worked at Vodacom 4 u in Wonderpark. He has since left the company. This last time Pieter Grobler at Hicell helped me. This was on 30 November 2020. He to left the company. What a loss for Vodacom, having very competent staff leaving due to office politics. Both these people went beyond an above to help clear the problem.

Vodacom please explain how this can happen to the same person 3 times in one year? What are you doing to prevent this?

A debit order amount has gone off my account which I cannot afford at this stage. Vodacom's credit department takes about three months to pay back a credit like this. Where does this leave me?