********** activities on account

Item: Vodacom
Rating: 1
Author: Sonja Cillié

Data Bundles has been activated on my account without my permission. Phoned and queried the matter on 1 Nov and was told that it will be investigated and i would be notified of the outcome within 24 hours. Still waiting... Received my Nov bill now and noticed that nothing has been done?

Helpful (0)

Replies (2)

Vodacom's replyOfficial

11 Nov 2019, 08:15

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply11 Nov 2019, 08:15

Official

Vodacom's replyOfficial

11 Nov 2019, 08:50

Vodacom's reply11 Nov 2019, 08:50

Official