1 reviews | Active since Sept 2015
********** Activities in my personal identity
Hello Peter<br> <br> My ID is impersonated and compromised by opening ***** account with retailers in my name. I informed Vodacom through calling customer care line. I've noticed this contract account I *** via a debit order in my saving bank account. The account was blocked after I lodged the query but Vodacom could not stop debit orders of R204.87 that go through my bank account. This is the third ***** account in my name, other accounts are with Identity Three River and MTN Menlyn. **** ID book, salary advice, residential address and bank statement were used. I even opened cases with police. MTN could not give police the correct data for the two contract phone taken. I'd like you to assist me in making Vodacom to stop debiting my account. I'm currently in the process of suing this retailers because they did not do a quality check and there are lots of loop holes on the application forms for this contracts.<br> <br> Regards,<br> Lebo
Thank you for raising your complaint with our team.
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Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
