NS
Nicoleen S
1 reviews | Active since Aug 2013
12 Nov 2020, 23:58
********** activities
I bought R150 airtime twice on the same day on the Vodacom app . It gave me error messages with no airtime but the money got deducted from my credit card. I have been struggling to get my R300 refund or airtime from Vodacom for more than two weeks now.
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Vodacom's replyOfficial
13 Nov 2020, 07:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Nov 2020, 07:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team