LM
Loomile M
1 reviews | Active since Jul 2016
04 Dec 2019, 10:03
********** activities
For the past 2 weeks my husbands Vodacom number has been under attack, on the 19th Nov his number was mysteriously ported, he received 2 messages to confirm this request and in a spilt second the number was ported (Vodacom didn't confirm if the correct owner made the request). Again on the 03 Dec he receives another message from Vodacom with confirmation of porting. There is mischievous conduct happening at VODACOM as we find it very interesting that one number can be ported twice in 2 WEEKS REALLLYYYY. Vodacom please investigate this ISSUE urgently as we approaching December and your clients might be under risk of ********** activities.
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Vodacom's replyOfficial
04 Dec 2019, 10:57Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Dec 2019, 10:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
17 Dec 2019, 10:01Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply17 Dec 2019, 10:01
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team