AB
Andre B

1 reviews | Active since May 2013

12 Oct 2017, 18:26

********** Activities and Renewing of Contract - REVIEW NUMBER 2

This is my 2nd time I am trying to make contact with you guys. You rep**** on my last review to say someone will make contact with me, yet, NO ONE HAS EVEN TRIED MAKING CONTACT WITH ME!!! I am trying to sort out my husbands contract that you guys started (without anyones permission) and now recently renewed (without anyones permission). I have been trying to sort this out for more than a year already. I am now at the point where I am going to lay a complaint with ICASA about this, if I do not get your assistance ASAP. This is *****!

0
Replies (1)
Vodacom
Vodacom's reply13 Oct 2017, 06:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team