********** activities and no help from vodacom

I had my sim ********ly swapped 3 times from 3/12/2020, every time communication was sent, I have proof of emails they sent to me as well, I went and removed my contract from my business account and put it on a personal name, I even have proof of this, that my contract was moved, yet I found out yesterday, this account was again put back into the business name and the suspects are in control of my account and call logs! I also installed fiber into my house at the same time when I moved the contract, yesterday I found out that someone opened a fiber account in Capetown under the personal name also! Now how does vodacom operate, actually makes me wonder, I have a ******** case opened and still vodacom allows all this to happen! Does vodacom even have people working in the ***** department? I have sent emails to ***** and still all this is going on? Makes 1 really wonder where must I go for assistance from here if your own service provider can’t assist u but keeps sending u correspondence that they aware of what’s going on and they actually give u some assurance in their replies but in reality, ******** things still going on till date! I’m helpless and this is causing a lot of loss of income for me and it’s invading my privacy as these suspects are in control of my personal cellphone call logs.