1 reviews | Active since Mar 2009
********** activities
For the past three months airtime has been disappearing from my account. Eventually having enough of this buls*it, I contacted Vodacom customer care to investigate, and was advised by Nompunelelo Sithebe that I was subscribed for a V Life Vodacom contract for R81 a month. I do not have a clue what V life is and therefore never subscribed to it. What you are doing is *****. What was strange is the fact that Nompunelelo could not tell me when the subscription started. I can only imagine how many other customers are also being de*****ed without their knowledge. Your company needs to be exposed for your conduct hence I am now also trying to expose you on radio 702 and social media. Please refund me by no later than 08/01/2018 with the ****** money
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day
Thank you for taking my call; this matter is being resolved as discussed.
We once again apologise for any inconvenience caused.
Regards
Moddy
Best regards,
Good day
Thank you for taking my call; this matter is being resolved as discussed.
We once again apologise for any inconvenience caused.
Regards
Moddy
Best regards,
Good day
Thank you for taking my call; this matter is being resolved as discussed.
We once again apologise for any inconvenience caused.
Regards
Moddy
Best regards,
Good day
Thank you for taking my call; this matter is being resolved as discussed.
We once again apologise for any inconvenience caused.
Regards
Moddy
Best regards,
