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Good day My name is Thank Zondi. I have a contract account with Vodacom for coupler years but this time around a had a very service which leaded my credit profile in a very bad status. Some Vodacom agents, Steven Maphosa, Nqobile and Juel they called me in different occasions congratulating me for being a very loyal customer to Vodacom and also told me that for that Vodacom has a gift for me whereby I can get myself 2 tablets, 2 phones with homemark vouchers for free. Then I agree coz I was told very well that they for free and i was convienced coz i was convinced by more than one vonsiltant. On the 11 October I noticed that my main number was not working. When I called customer card I was told that my account is in arrears, then I asked how possible is that because instalments they up to date. That's when I was told that i have two more accounts with Vodacom. I disputed that with many consultants including Ayanda , Lindiwe Vilakazi, Zandi, Phumzile Tshabalala, Ruben (manager) and Zolile (manager) from accounts department. Phone were collected from me on the 23 october 2017 by the RAM representative but till today my account is not fixed and it was touted to legal department and my credit profile it's affected.