********** actions and wont take responsibilty to fix it (3rd time!!!)
I tried your call centre and was sent from pillar to post with everyone abdicating responsibility for the incorrect processing of my upgrade. I am highly irate because nobody will help me and tomorrow you will deduct more money than I agreed to. Its called ***** Vodacom. It is *******... This is the third time it has happened to me. Is ***** standard practice at Vodacom?
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Vodacom's replyOfficial
01 May 2021, 10:57Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 May 2021, 10:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team