********** Acoount

<p>Goo day</p> <p>I have posted a review lastweek with vodacom regards to the ********** account,till today I did receive any response from them, I called them they told me they going to send confirmation letter within 48hours but till today and its been day now 48hrs has passed.I posted my review lastweek and they also responded to my review but I have not receive any response. I really dont know what I neeed to do to able them to solve my request.</p> <p> </p> <p>Below is the review I have posted lastweek and their reply:</p> <p>Good day</p> <p>I have a problem with Vodacom with regards to the ********** account that was openend in May 2016 in my name, I have sent everything to them affidavit and ID copy and they also sent an sms last week confirming am not liable for the account, but my problem is I have been following up on this since begining of July. I want them to send me confirmation letter and also to update it on my ITC everytime I called them they will escalate my request to relevent people or sayiing they going to send the letter till today I havent received anything and they also told me it will updated on my ITC on 15 of this month but its not updated.Ireally dont know how I may suppose to request this two things to them cause they cant keep their promises. Even today I have made a call .</p> <p>Share<br /> <br /> <br />Leave a Comment<br />Write a Review<br />Report this review</p> <p><br />Aug 17, 2016<br />4 days ago<br />Official business reply:<br />Dear Customer,</p> <p>Thank you for making us aware of your complaint.</p> <p>Kindly be advised that a consultant will make contact with you in due course to assist with your query.</p> <p>***Please note*** Beware of phishing ****s.</p> <p>Vodacom will not contact you via Whatsapp to request your personal details</p> <p>Regards,<br />Vodacom Consumer Website Team</p> <p><br />Aug 17, 2016<br />4 days ago<br />Collinah:<br />I will wait for that.</p> <p> </p>