MM
Makgadile M

1 reviews | Active since Nov 2010

17 Jul 2015, 11:06

********** Accounts - Vodacom

Vodacom alleges that I have a contract with them Number***). we reported the ********** case in February 2015 and even submitted affidavits to [Email Removed] and NOTHING happened. <br> <br> Fast forward July 2015 - I get an sms from their collections attorneys Hammond Pole, wanting to collect money against the ********** account. I sent the same affidavit and ID copy to [Email Removed] copying the attorneys - 10 July 2015. <br> <br> Today the collection attoneys inform me that I am listed on ITC as a defaulter despite my submissions. I call Vodacom *** (Collections) only to be told they have not received my email. I resent the email today and hopefilly it will be received this time around.<br> <br> the ineffectiveness of Vodacom dealing with reported ***** cases is a clear indication of why there will be ********** accounts being opened with them.<br> <br> It also is unfair that I am listed as a bad payer in a scenario I have reported on countless occasions!!!!!<br> <br> Then again with me sending them the affidavit and my ID copy so many times.... its just a matter of time until another account is opened #POPI

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Replies (1)
Vodacom
Vodacom's reply17 Jul 2015, 14:43
Official
Hello pmasemola,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team