********** accounts opened
Vodacom opened and approved an application in my name and id number, although they have apparently uploaded my on their system as a Victim of Identity *****(lies) My id number was surely not flagged on their system if they still approving deals under my name.
I am very disappointed, not to mention upset, because when I called them this morning, 1sly a call was dropped in my ears, and secondly I was told lies form Dimpo in collections (saying there was no account under my name), yet when I called back a 3rd time for a letter, I was then told by Rosslynne from Collections that there is an account in my name opened in July 2018.08.02 I was refused any other information, and was promised an sms with instructions to their ***** department (still not received an hour later). I am wondering if Vodacom is working with the ********** and I, the victim is refused help and information, but the ********** have it so easy…I don’t matter to them, as long as they make a quick sale and demolishing my name, and debiting my account, so they can get their money, I’m good for their ********** account.
This will stop.
I will not be a victim of Vodacom, as I am already a victim of Identity theft.
I have inquired with the ombudsman, and await their response.I will not stop until these ********** is behind bars
very upset
Rosdeen scorgie
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Dear Rosdeen,
Your matter has been resolved.
Regards,
Cassandra
Best regards,
Dear Rosdeen,
Your matter has been resolved.
Regards,
Cassandra
Best regards,
