1 reviews | Active since Jun 2015
********** accounts opened.
In February 2014 I approached Vodacom Cresta to inquire about opening a new contract with them. After leaving my details with the manager I subsequently decided not to open the contract and contacted the branch to inform them of this. In October 2014 I Noticed debit orders going through to Vodacom from my bank account. After reversing the first debit order with my bank who assured me it was a mistake, I was surprised to find a debit order going through again the following month. I then contacted Vodacom who reported there was a contract open in my name at the Cresta branch. I then visited the Cresta branch where the manager stated this was not the first incidence of false *****lent accounts opened. Various documents and affidavids were submitted and I was assured that the account would be closed. In December I received a call from Vodacom demanding the outstanding money, I once again explained my situation and submitted the relevant documention. I was contacted today by their Attorneys enquiring about the outstanding money. I again explained my situation and to date the account is still outstanding, I am taking this issue to the consumer council. Vodacom is useless,
