VM
Vuyisa M

1 reviews | Active since Mar 2014

02 Jan 2018, 23:05

********** ACCOUNTS

So, Vodacom has debited R32 667.67 from my bank account from 2 ********** cellphone accounts. This after they told me last year that they traced the culprit and that no further money will come off my account. Either it's an inside job or there is poor security at Vodacom for customer's accounts

0
Replies (2)
Vodacom
Vodacom's reply03 Jan 2018, 06:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply10 Jan 2018, 08:12
Official

Good day Vuyisa,

We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Vodacom Consumer Website Team

Best regards,