********** account yet im still been billed

<p>Nothing really surprises me with Vodacom anymore.</p> <p>Today i received my statement in which i was billed R10920.00 for a head set i do not have ( ********** 353).</p> <p>i am going to cancel my debit order with you guys untill you sort this mess out, your customer service number i cant get through to anyone. i am going to report this case with regards to POPI Act. Vodacom is vewry careless with my personal information.</p> <p>I have called into your rententions department on ********** someone by the name of Nkosi assisted me but then transferred me to the Soultions team i held on for 23 mintutes and then the call got cut.</p> <p>Im currently on the line an waiting for 9 mintutes for someone to pick up my call and now i wait for your soultions team.</p> <p>Is Vodacom a mickey mouse organisation.</p>