1 reviews | Active since Jan 2018
********** Account Upgrade
Vodacom does not take their clients serious .PERIOD!!!!!!! Almost a month later after my post on Hello Peter regarding a ********** account transaction, they still have done absolutely NOTHING!!! NADA!! ZILCH!!! ZERO!!!!!
All I got was an email that the ***** department will be in contact with me shortly! A message I have been getting for almost the last two years now??? Geez that is REALLY short Vodacom!! Bravo!! INCOMPETENCE in capital letters!!!!! Mixmaster!! Until you resolve this matter, this shall be a platform for our communication!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Nyakallo Dlambulo,
Thank you for your patience.
I've responded to you via email with feedback.
I do apologise for any inconvenience caused.
Regards,
UW
Dear Nyakallo Dlambulo,
Thank you for your patience.
I've responded to you via email with feedback.
I do apologise for any inconvenience caused.
Regards,
UW