********** account - Taking legal action

Last year Vodacom **********ly opened an account for me without my consent or application. After a lengthy process that involved me sending their forensics department a affidavit stating that I did not request the account three times, I was finally notified that its sorted out and I won't be held accountable for it anymore. <br> <br> Today I was contacted by a collections firm asking when I was going to pay as I've been handed over and blacklisted. I will now have no other option but to take legal action as this constitutes ***** on the part of Vodacom.