********** account submitted in my name

Hi<br> <br> Someone stole my Identity and opened up four accounts in my name. Three of the providers where accounts were opened in my name resolved the issue within three days, letters issued to indicate account were **********. This matter is now going on two months and Vodacom is not assisting me. You guys deducted money from my account. I have sent you my Bank statements my ID and an affidavit but you are just not helping me.