********** Account Registration at Ballito (Game Store)

Morning to whom it may concern

Kindly be advised the are individuals opening account under the Massmart group of companies .

Please note am vodacom contract with two contracts on Friday logged a call for an overcharge on my Vodacom billing received this reference number:1- ********** ********** and i was credited with the overcharged amount of R25.22.

I was called by a Solution experts advising me if i was assisted and the credit back has been approved.

Around about early afternoon i receive a sms with reference number:1 - ********** ********** (9957) advising me of a contract with the following numbers: ********** ) that has been approved.

A second one sms with reference number:1 - ********** ********** (5957) advising me of a contract with the following numbers: ********** ) that has been approved.

All of this were opened at Game Stores at Ballito in KZN i have never been to durban in my life,

The reference from the Solution Expert requesting the two contract to be stopped was logged on the 25/01/2019 with reference number:1- ********** ********** .

Please are you meaning to tell us that its right for individuals within your company to open ********** activities of opening accounts and when a customer notifies you on time to stop that you cannot the ********** activity within your system your have to liaison with the store implicated in the **** even the customer service consultants at Game when we called her she was hesitating to answer our call and she seems less interest to stop this ********** activity.

I have never experience this kind of treatment from VODACOM, I think im entitled to some compensation regarding the below international standards of telecommunications and Service providing.

Kind regards

Unhappy Loyal Customer