Hellopeter
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1 reviews | Active since Jan 2017

28 Apr 2017, 09:02

********** Account Openned

<p>An amount has been deducted to my account for a vodacom contract that I dont know, when I called Vodamcom I spoke to Mo on the 28-04-2017 08:50 AM and he referred me to the Cancellation department of which they require a vodacom contract number that I do not have, tell does Vodacom take ***** seriously because this is a joke</p>

0
Replies (3)
Vodacom
Vodacom's reply28 Apr 2017, 09:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

's update28 Apr 2017, 12:57
Reviewer Update

No response or any type of assistance from Vodacom ***** is not taken very seriously in Vodacom I do not recommend it to any one

's update12 Sept 2017, 09:47
Reviewer Update
Vodacom employee called me on 12-09-2017 asking for documents that I already submitted. Busi The consultant asked for my ID copy, proof of resident, and my signature. I told her I will not supply that information as I already submitted what was required to open a ***** case, this might be another ****.