1 reviews | Active since Dec 2011
********** Account Opened: Vodacom has not closed nor updated ITC
<p>When I first found out about this account , I went to a store in Rosebank when I had to wait for half an hour before I was told that they cannot attend to me without a bank statement. They didnt even bother to put the account on hold.</p> <p> </p> <p>I then seeked the help from the net... I logged a query, still nothing happened.</p> <p> </p> <p>When they envually called me because they needed the account paid, I then had the chance to state my case. I was told to e-mail and affidavit, 3 signature samples, and ID to ********** <p> </p> <p>I have done this several times but this account is still on my ITC profile, now stating 150+ days overdue. This is affecting my credit scoring negativly, I am in the middle of a home loan application.</p> <p> </p> <p>Greatly dissapointed with Vodacom,</p> <p> </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
When? My I just received notification that my homeloan has been retracted because of this
This is affecting my future now, I need this resolved ASAP.
Trade Partner Ref: EC-0470-2WDVA6
When? My I just received notification that my homeloan has been retracted because of this
This is affecting my future now, I need this resolved ASAP.
Trade Partner Ref: EC-0470-2WDVA6
