********** account opened in my name.

In January I started to receive a debit order for a contract phone I never app**** for. I went to Norwood branch in February when a second debit went off and I was told to bring an affidavit from the police station stating I have no contract with them,which I did. The debit order stopped but no further communication about the progress of the case and no case number. Yesterday I visited Mall of Africa to apply for a contract phone to my surprise I have an account in arrears for R6000. I was given a number to call but since I have no contract phone I cannot get through.