1 reviews | Active since Nov 2012
********** Account Opened in my Name
I didn't want to resort to this, but they leave me no choice. I have been called for months to tell me to pay my Vodacom bill (firstly, I have no Vodacom account) then I started getting threats from the legal department that they going to do a Section 129 on me. So I told them to go right ahead, but I did my own investigation. Turns out Vodacom allows people to open ********** accounts with other people's details. They have admitted this on email, but refuse to give me a copy of this ********** contract and also when I just simply asked for a letter to state that it was *****, they sent me a letter indicating that as a act of good faith they s****ping my debt. Basically exonerating them from doing wrong. I can only imagine how many other people this is being done to. I was declined home financing due to a bad credit record, of which they were a big contributing factor. I now have an ITC record, thanks to them too! Useless!! I will never recommend anyone to use this pathetic excuse of a Service Provider.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
