1 reviews | Active since Mar 2017

07 Mar 2017, 19:41

********** account open with my name

<p>My name loyiso mongo, last year on July 2016 there was a debit order on my account, vodacom deducted when I enquire about it from Vodacom, I was told that I have taken a Damn contract with Vodacom, two phone iPhone 7 and a samsung s7 in Johannesburg, I'm staying in cape town never ever been in Johannesburg before. I sent them an affidavit signed three times and my copy of an I'd and my bank statement on August last year have never heard any response from you guys, and the worse part when phone using my airtime and my frikken time no one is giving me a st right answer what the he'll is going on......... now today Vodacom has handed me to the Damn attorneys for WHAT? For the contract I did not take.....I've even e-mail your collection side and not even e response</p>

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Replies (1)
Vodacom
Vodacom's reply08 Mar 2017, 07:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team