********** account on my name

Good day

I took out a contract with Vodacom in 2014. The contract ended in 2016 and I phoned Vodacom to close the contract. The contract still went over to month to month. I phoned Vodacom again to cancel the contract. Not hearing anything from Vodacom, I assumed that they did indeed end the contract however; Vodacom still deducted R110 every month till today 09 April 2018. Only to find out that an unknown lady is using this contract on my name for the past 2 years. I’ve tried to cancel this contract for 2 years now by phoning as well as going in store. I would like Vodacom to explain how this lady can be using my contract on my name that should have been cancelled 2 years ago as well as when and how I will be refunded for my R110 x24 months???

Regards Sarel Jansen van Rensburg