1 reviews | Active since Nov 2017
********** account on my name
I have mailed all the documents to ********** a month ago and i still have had no feedback from them. I dont have a vodacom number so it is difficult to cantact them and answer security questions. My ref nr for the ***** dispute is Re:RE: EC-0C2M-19O3T1. I think its shocking that im not getting feedback from them. If i go to a vodacom shop they say phone the customer care number. I need help to resolve this issue. I remailed all the documents today again and still no feedback
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team