********** ACCOUNT IN MY NAME NO ACTION FROM VODACOM

<p>It is shocking how such a big company like Vodacom would treat a case of ***** in this manner. on the 7 of May vodacom deducted money from my bank account (and I do not have a contract with vodacom) they futher made another deduction o the 27 of may, i contacted vodacom about this and a lady at the call center advised me of all documents needed for them to start dealing with problem, all this was submited the same day 27 of May, and i received an automated message confiming receipt of my email.13 day later when i contacted them i was told they have not received my documents, i immideately forwarded the the documents again. about 7 days later i contacted them and i was told they have not received my documents, this time i fax and emailed these documents, few days later i went to the nearest vodacom branch to enquire about this and I was given the same 082111 number to phone. on the 02 July I decied to phone this number again and i was transferd to accounts department, A guy by the name of Vuyo told me my documets where received long time ago, but the mistake was on their side by not delivering these documets to the correct department. It just unbelivable that this is the response I would get from a company as big as Vodacom concerning a case of *****. Since the 02 of July i have not heared anything from Vodacom. Pathetic.</p>