KL
Khathu L

1 reviews | Active since Mar 2012

11 Apr 2018, 09:46

********** account - handed over

Poor service :EC-0CW3-2DAWWW I got a call from vodacom with regards to a contract has ended and cancelled due to ********** activities. Vodacom consultant Ula Wiggins confirmed the account was ********** and closed . why am i still getting calls from vodacom that i owe them and want to hand me over. i was under the impression that vodacom resolved this matter. Can vodacom close this matter since it was confirmed its **********.

0
Replies (1)
Vodacom
Vodacom's reply11 Apr 2018, 10:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team