1 reviews | Active since Nov 2015
********** account by using my personal details
I have never had any account with Vodacom in my life. Last Oct, some big amount was deducted from my account. I went to Vodacom branch in Northgate. They were very helpful and found out someone stole my personal details and bought some device online. They reported to their headoffice and soft-blocked the account. Early this year, I got a sms from Nimble debt collection, reminding me to pay an outstanding amount over R20k. I went to Northgate branch again. The manager showed me that the account was removed already and cannot trace this. As a result, I called Nimble a few occasions. They understood my situation and told me that they need instruction from Vodacom in order to recitify this. I reported to Vodacom many many times and evvery time, Vodacom consultants promised me to address this issue, but up to date, Nimble is still sending me sms, warning me to pay..... I have been extremely frustrated with this and very tired of talking to Vodacom since it is useless to do so,and No solution from them. I really hope the management from Vodacom can attend to this matter. Extremely disappointed with this so called Giant company!!! [Email Removed]
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Please note that a consultant will make contact with you in order to assist with your query.
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Consumer Website Team
