TN
Thobeka N

1 reviews | Active since Jun 2015

30 Nov 2022, 07:40

********** account apened

I am sick and tired of Vodacom opening fradaulent cellphone accounts in my name. This is the second incident now even after I had initially reported the 1st incident years ago and I was told it was sorted. I now get messages that I have been handed over. You better sort this nonsense out and clear my name or else I'm going to sue you. I'm sick of this.

0
Replies (1)
Vodacom
Vodacom's reply30 Nov 2022, 07:43
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team