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Malebo P
1 reviews | Active since Apr 2009
16 Jan 2019, 13:04
********** ACCOUNT AFFECTING CREDIT APPLICATION- NAME NOT CLEARED!!!!
Good Day, Please note that my husband has been trying to apply for credit with banks, unfortunately due to this ********** account, they are denying him a loan because they say he has a ****/********** account. The account is still open in his name and he owes R34000.00 according to his credit report. I need this to be addressed as we need the credit for an important project and we cant be held up for a crime he didn't do. Please address this matter urgently as I can no longer tolerate this. Its affecting my family a lot.
Your urgent response will be highly appreciated.
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Replies (4)
Vodacom's replyOfficial
16 Jan 2019, 13:33 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Jan 2019, 13:33
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
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Malebo P's updateReviewer Update
17 Jan 2019, 11:39I am still waiting for a respond.
This is rather urgent. i have emailed, complained online.
They are just quite.
MP
Malebo P's update17 Jan 2019, 11:39
Reviewer Update
I am still waiting for a respond.
This is rather urgent. i have emailed, complained online.
They are just quite.
Vodacom's replyOfficial
17 Jan 2019, 11:52Dear Malebo,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our chat with your husband today. We can confirm that the query is now resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our chat with your husband today. We can confirm that the query is now resolved. Regards Consumer Website Team(SA)
Vodacom's reply17 Jan 2019, 11:52
Official
Dear Malebo,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our chat with your husband today. We can confirm that the query is now resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our chat with your husband today. We can confirm that the query is now resolved. Regards Consumer Website Team(SA)
MP
Malebo P's updateReviewer Update
17 Jan 2019, 13:35How come the case was closed without anybody contacting us?
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Malebo P's update17 Jan 2019, 13:35
Reviewer Update
How come the case was closed without anybody contacting us?