********** account

Someone opened a ********** account in my name with the first debit going off against my name in October 2019. This went on until February 2020. In all these months except November, i managed to reverse the amounts debited. I then reported the matter to Vodacom on 31 May 2020 and i was made to sign worn affidavit. I did not get any feedback until i went back to a Vodashop where i was informed that ***** was confirmed and the account credited and closed. No refund was given and no account closure letter was given despite requests for such.

Two weeks ago i received the refund for the outstanding money deducted in November. However, i still do not have the account closure letter and i was notified by my private banker that this default against my name in the ITC and Vodacom claims i owe them over R6000. Now my good credit record is being ruined by Vodacom.

At that time, the refund